Refund policy
Returns & Purchase Satisfaction
At Republic Mercantile, we work hard to offer unique finds and exceptional values at prices well below traditional retail. Because much of our inventory is limited-quantity merchandise, we generally do not accept returns for change of mind, buyer's remorse, sizing, or items that no longer fit your needs.
But we stand behind what we sell. If your order arrives damaged, defective, incorrect, or significantly different from its description, please contact us within 7 days of delivery. We'll work with you to make it right through a replacement, exchange, or refund, as appropriate.
For an approved return, items should be unused and in the condition received, with original packaging whenever possible.
Items Not Eligible for Return
To keep our prices low for everyone, the following items cannot be returned unless there's a problem with the order:
- Clearance or final sale items
- Items specifically sold "as-is"
- Personalized or custom products
- Gift cards
- Downloadable digital products
- Items damaged after delivery through misuse, alteration, or normal wear
Refunds
When a refund is approved, it will be issued to your original payment method. Please allow 5-10 business days for your financial institution to process the refund after it has been issued.
Return Shipping
If a return is necessary because an item was damaged, defective, incorrect, or materially different from its listing, Republic Mercantile will cover the return shipping cost.
For any other return that we agree to accept as an exception, return shipping is the customer's responsibility unless otherwise stated.
We're Here to Help
We want you to feel confident shopping with Republic Mercantile. If something isn't right with your order, please contact us and give us the opportunity to make it right.